lead our team

Taproom Manager

Taproom Manager Job Overview

The taproom manager is a proactive self-starter who anticipates team, taproom, and customer needs and acts and delegates to meet them. They will direct and oversee the daily operations of the taproom, ensuring regulatory compliance, a safe and supportive environment, and a positive and efficient workplace.

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The Taproom Manager is responsible for the following:

• Manage day-to-day activities for taproom operations.

• Provide direct supervision and work closely with the taproom team. Establish and maintain an organizational structure and staffing to effectively accomplish goals and objectives; train, supervise, and evaluate staff. Motivate employees to achieve peak productivity and performance.

• Set the schedule for taproom employees.

• Implement point of sales software and taproom inventory management system.

• Credit card/cash handling and deposits

• Monitor and enforce performance standards to ensure high-levels of service, quality and customer satisfaction. Interact with customers and vendors to develop and maintain a favorable public image.

• Helps in personnel management with interviewing, hiring, training, and firing employees.

• Manage and assist with the planning of special events and team building opportunities in tandem with the owners.

• Pursue & organize special events for the taproom, creating and maintaining relationships with local food establishments.

• Step in as bartender and/or cider educator as needed.

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Personal & Professional Qualifications Include:

• Available to work full-time (40 hrs/week), including nights and weekends

• Demonstrate knowledge of the craft beverage/wine industry

  • Knowledge of craft cider and the cider production process preferred (Cider certification preferred or willingness to work toward this certification)

• Exceptional skills in leadership, communication, organization, attention to detail, and customer service

• Positive attitude and ability to work with a diverse set of people​

• Basic familiarity with tablet-based POS systems and Google office platforms like Docs and Sheets

• Aptitude for and desire to learn the mechanical workings of taproom equipment and some production equipment in order to address problems quickly and efficiently

• Experience with financial reports: Easily navigate numbers to understand how to staff to optimize labor costs, analyze performance metrics, and handle cash & credit tip allocation.

• Understand the technology used to craft managerial reports, manage the POS, and optimize inventory tracking, while also maintaining an interest in new technology to improve operations.

Education & Experience:

• Must be 21+ years old

• High School Degree or GED required

• At least 2 years related supervisory experience; or equivalent combination of education and experience.

• Must have reliable transportation

  • own vehicle, valid Driver's License, current insurance coverage and clean driving record.

• Current TIPS or Alcohol Awareness Training
   

Working Conditions:

• This position requires an individual who works under a range of circumstances, including: shift work, weekend work, working with challenging patrons, working in the fast-paced environment of a crowded taproom, and working within close proximity of an operating cidery (noise, heavy equipment, odors related to the production process).

Physical Requirements:

• The taproom manager will likely be required to stand for extended periods of time.

• May be required to lift up to 60 lbs to move kegs and/or boxes with the help of a hand truck.

Compensation:

• PTO: 10 paid vacation days

• Employee Discount

• Salary: varied based on experience and qualifications 

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If you are interested in applying for this position, please send an email to info@sagebirdciderworks.com with an introduction and your resume. We will respond with an application for you to return by July 15, 2021.

Our anticipated hire date is early August. Cheers!