
lead our team
Taproom Manager
Taproom Manager Job Overview
The taproom manager is a proactive self-starter who anticipates team, taproom, and customer needs and acts and delegates to meet them. They will direct and oversee the daily operations of the taproom, ensuring regulatory compliance, a safe and supportive environment, and a positive and efficient workplace.
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The Taproom Manager is responsible for the following:
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Manage day-to-day activities for taproom operations.
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Provide direct supervision and work closely with the taproom team. Establish and maintain an organizational structure and staffing to effectively accomplish goals and objectives; train, supervise, and evaluate staff. Motivate employees to achieve peak productivity and performance.
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Set the schedule for taproom employees.
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Implement point of sales software and taproom inventory management system.
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Credit card/cash handling and deposits
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Monitor and enforce performance standards to ensure high-levels of service, quality and customer satisfaction. Interact with customers and vendors to develop and maintain a favorable public image.
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Helps in personnel management with interviewing, hiring, training, and firing employees.
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Manage and assist with the planning of special events and team building opportunities in tandem with the owners.
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Pursue & organize special events for the taproom, creating and maintaining relationships with local food establishments.
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Step in as bartender and/or cider educator as needed.
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Personal & Professional Qualifications Include:
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Available to work full-time (40 hrs/week), including nights and weekends
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Demonstrate knowledge of the craft beverage/wine industry
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Knowledge of craft cider and the cider production process preferred (Cider certification preferred or willingness to work toward this certification)
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Exceptional skills in leadership, communication, organization, attention to detail, and customer service
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Positive attitude and ability to work with a diverse set of people​
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Basic familiarity with tablet-based POS systems and Google office platforms like Docs and Sheets
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Aptitude for and desire to learn the mechanical workings of taproom equipment and some production equipment in order to address problems quickly and efficiently
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Experience with financial reports: Easily navigate numbers to understand how to staff to optimize labor costs, analyze performance metrics, and handle cash & credit tip allocation.
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Understand the technology used to craft managerial reports, manage the POS, and optimize inventory tracking, while also maintaining an interest in new technology to improve operations.
Education & Experience:
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Must be 21+ years old
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High School Degree or GED required
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At least 2 years related supervisory experience; or equivalent combination of education and experience.
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Must have reliable transportation
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own vehicle, valid Driver's License, current insurance coverage and clean driving record.
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Current TIPS or Alcohol Awareness Training
Working Conditions:
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This position requires an individual who works under a range of circumstances, including: shift work, weekend work, working with challenging patrons, working in the fast-paced environment of a crowded taproom, and working within close proximity of an operating cidery (noise, heavy equipment, odors related to the production process).
Physical Requirements:
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The taproom manager will likely be required to stand for extended periods of time.
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May be required to lift up to 60 lbs to move kegs and/or boxes with the help of a hand truck.
Compensation:
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PTO: 10 paid vacation days
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Employee Discount
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Salary: varied based on experience and qualifications
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If you are interested in applying for this position, please send an email to info@sagebirdciderworks.com with an introduction and your resume. We will respond with an application for you to return by July 15, 2021.
Our anticipated hire date is early August. Cheers!